**Brenda Crouch Ministries, Inc. (“Brenda Crouch Ministries,” “BCM,” “Ministry,” “Church,” “we,” “us,” or “our”) is a nonprofit religious organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code.

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit www.brendacrouch.com, submit a prayer request, book an event, subscribe to communications, make a donation, or otherwise interact with us.

By accessing or using the Website, you acknowledge the information practices described in this Privacy Policy.

We may collect information that you voluntarily provide and certain information that is collected automatically when you use the Website.

A. Information You Provide

Book an Event Requests
When you submit a Book an Event form, we may collect:

• Your name
• Your email address
• Your city, state, country, or other location
• The proposed event location
• Information about the proposed event
• Other information you voluntarily include with your request

We use this information to review and respond to booking inquiries, communicate with event organizers, evaluate potential ministry opportunities, coordinate events, and maintain appropriate administrative records.

Submitting an event request does not guarantee that Brenda Crouch Ministries will accept or participate in the event.

Prayer Requests

When you submit a prayer request, we may collect:

• Your name, if provided
• Your email address or other contact information, if provided
• The contents of your prayer request
• Your request for a response or ministry follow-up
• Other information you voluntarily include

Prayer requests may contain personal or sensitive information concerning health, family relationships, grief, addiction, finances, legal matters, spiritual concerns, or other private circumstances.
Please share only the information reasonably necessary for us to pray for you or respond to your request.

Email and Newsletter Subscriptions

When you subscribe to receive ministry news, newsletters, devotionals, event information, announcements, fundraising communications, or other emails, we may collect:

• Your name
• Your email address
• Your communication preferences, when applicable
• Information about your interactions with our emails, such as whether an email was opened or a link was selected

Our email communications are managed through Mailchimp. Mailchimp may process subscriber information on our behalf for purposes such as maintaining our mailing list, delivering emails, managing subscription preferences, and providing email-performance information.

Donations

When you make a financial or non-cash contribution, we may collect or receive information such as:

• Your name
• Your email address
• Your telephone number, if provided
• Your mailing or billing address
• The amount and date of your contribution
• Whether a financial contribution is one-time or recurring
• The ministry program, campaign, or purpose you select
• A transaction or confirmation number
• Limited payment information provided by the payment processor
• Information needed to provide a donation acknowledgment or receipt
• A donor note, dedication, memorial, or tribute message
• Your communication and recognition preferences
• Information concerning a non-cash contribution

Additional information about donations is provided in Section 5.

Other Communications

When you contact us by email, telephone, mail, a Website form, social media, or another method, we may collect the information you provide as part of that communication.

When you visit the Website, certain information may be collected automatically through cookies, server logs, analytics tools, embedded content, and similar technologies.
This information may include:

• Internet Protocol address
• Approximate geographic location
• Device type and device information
• Operating system
• Browser type and browser information
• Screen resolution
• Referring website or traffic source
• Pages viewed
• Links selected
• Website interactions
• Date and time of access
• Session duration
• General Website usage and performance information
• Error and diagnostic information

We use this information to understand how visitors use the Website, improve Website performance and content, evaluate ministry communications, identify technical issues, and protect the Website from misuse or security threats.

Brenda Crouch Ministries treats prayer requests with care and discretion.

Access to Prayer Requests

Prayer requests submitted through the Website are available only to authorized ministry leaders who reasonably need access to pray for the request, respond to the individual, or provide appropriate ministry follow-up.

Brenda Crouch Ministries does not maintain a public prayer wall. Prayer requests submitted through the Website will not be intentionally posted publicly.

A Website hosting provider, form provider, email provider, or other technology service provider may technically process or transmit the information as necessary to operate the prayer-request form and deliver the request to the Ministry.

Public Sharing

We will not intentionally publish or publicly share your name, prayer request, testimony, personal story, photograph, or identifying information without your permission, except when disclosure is required by law or reasonably necessary to address a serious and immediate safety concern.
We may share a prayer request in an anonymized or generalized form that does not reasonably identify you. When practical, we will seek permission before sharing even an anonymized personal story in a public ministry communication.
Information About Other People
Please avoid including another person’s:

• Full name
• Address
• Telephone number
• Email address
• Medical records
• Financial information
• Account information
• Other identifying or confidential information

When possible, use a first name, initials, relationship, or general description rather than identifying another person.
You are responsible for ensuring that you have permission to provide personal information about someone else.

Emergencies

The prayer-request form is not continuously monitored and should not be used to report:

• A medical emergency
• An immediate threat of suicide or self-harm
• An immediate threat of violence
• Suspected abuse requiring immediate intervention
• Another urgent safety matter

In an emergency, contact 911, local emergency services, law enforcement, or an appropriate crisis or professional resource.
Submitting a prayer request does not create a medical, mental-health, legal, fiduciary, or professional counseling relationship. It also does not guarantee an immediate response from the Ministry.

Legally Required and Safety-Related Disclosures

Although we seek to handle prayer requests discreetly, absolute confidentiality cannot be guaranteed.
We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, a court order, subpoena, or lawful governmental request
• Fulfill an applicable reporting obligation
• Address a credible and immediate threat of serious harm
• Protect the safety, rights, or property of an individual, the Ministry, or the public
• Investigate fraud, unlawful activity, or a security incident
• Establish, exercise, or defend legal rights

We use Mailchimp to manage email subscriptions and deliver ministry communications.
Information submitted through a Mailchimp subscription form may be transferred to and processed by Mailchimp under its applicable privacy terms.
We may use subscriber information to:

• Send newsletters and devotionals
• Share ministry news and announcements
• Provide event information
• Send fundraising or donation communications
• Respond to subscriber questions
• Manage subscription preferences
• Evaluate email engagement and performance

You may unsubscribe from nonessential emails at any time by selecting the unsubscribe link contained in the email.

After you unsubscribe, we or Mailchimp may retain limited information on a suppression list to document and honor your request.

Submitting a prayer request, booking inquiry, or donation does not automatically subscribe you to our general marketing or newsletter list unless:

• You separately request or agree to receive those communications; or
• Applicable law otherwise permits the communication.

Any optional subscription checkbox should not be preselected.

Brenda Crouch Ministries, Inc. may accept financial and non-cash charitable contributions in support of its religious and charitable mission.

A. Online Financial Donations Through Tithe.ly

Online financial donations are processed through Tithe.ly.

When you select a donation link on the Website, you are redirected away from the Brenda Crouch Ministries Website to a donation page operated by Tithe.ly.

Payment information entered on that page is collected and processed by Tithe.ly and its payment or banking partners under their own terms and privacy policies.

Depending on the payment method you select, Tithe.ly may collect:

• Credit or debit card information
• Bank-account or ACH information
• Billing information
• Contact information
• Device and transaction information
• Information used to authenticate the payment or prevent fraud

Because the donation transaction takes place on Tithe.ly’s website, Brenda Crouch Ministries does not directly collect or store your complete credit-card number, card security code, or complete bank-account credentials through its Website.
Tithe.ly may provide Brenda Crouch Ministries with limited donor and transaction information, including:

• Donor name and contact information
• Donation amount and date
• Donation designation
• Transaction identification number
• Transaction status
• Whether a donation is recurring
• Payment type
• Limited payment details, such as the card type or final digits of the card
• Information needed for accounting, reporting, and donation acknowledgments

Questions about information entered directly on the Tithe.ly donation page should also be directed to Tithe.ly.

B. Recurring Donations

When you establish a recurring donation, Tithe.ly may retain a secure payment token or other payment credentials needed to process future contributions.
You may manage or cancel a recurring donation through Tithe.ly or by contacting Brenda Crouch Ministries at info@brendacrouch.com.
A cancellation request may not reverse a donation that has already been processed.

C. Non-Cash Donations

Brenda Crouch Ministries may accept certain non-cash or in-kind contributions by prior arrangement and at the Ministry’s discretion.
Examples may include:

• Goods or supplies
• Equipment
• Vehicles
• Securities
• Real or personal property
• Professional or donated services
• Other property or assets

When you offer or make a non-cash contribution, we may collect:

• Your name and contact information
• A description of the donated property
• The date the property was offered or received
• The quantity and general condition of the property
• Photographs or supporting documentation
• Information about restrictions or intended purposes
• Information needed for acknowledgment, accounting, insurance, transportation, storage, or legal purposes
• Information required to complete applicable tax or charitable-contribution documentation

Brenda Crouch Ministries may share information concerning a non-cash contribution with authorized ministry personnel and appropriate professional service providers, including accountants, attorneys, appraisers, brokers, transportation providers, storage providers, insurers, or financial institutions.
Unless required by law or separately agreed in writing, Brenda Crouch Ministries does not determine the value of donated property for the donor. Donors are responsible for obtaining their own tax, legal, and valuation advice.
The Ministry may decline a proposed non-cash contribution when accepting it would be inconsistent with its mission, create unreasonable costs or obligations, present safety or legal concerns, or otherwise be impractical.

D. Donation Acknowledgments and Records

We may use donor information to:

• Process and administer contributions
• Confirm transactions
• Provide donation acknowledgments or receipts
• Maintain financial and accounting records
• Manage recurring donations
• Respond to donor questions
• Prevent fraud or unauthorized transactions
• Comply with tax, audit, insurance, and legal requirements
• Evaluate fundraising and ministry support
• Carry out donor instructions that the Ministry has agreed to accept

Any statement concerning the deductibility of a contribution is subject to applicable law. Donors should consult their own tax advisers regarding their individual circumstances.

E. Donor Privacy

Brenda Crouch Ministries does not sell or rent its donor list or donor personal information to other organizations for their independent marketing or fundraising purposes.
We will not publicly disclose your identity as a donor or the amount of your contribution unless:

• You give us permission;
• You request or select public recognition;
• Public recognition is clearly disclosed as part of a campaign; or
• Disclosure is required by law.

You may ask to remain anonymous in public donor-recognition materials. An anonymous public donation may still require Brenda Crouch Ministries and Tithe.ly to retain identifying information for payment processing, accounting, fraud prevention, donation acknowledgments, and legal compliance.

F. Designated Contributions

We will make reasonable efforts to use designated contributions for an accepted ministry program, campaign, or charitable purpose.
Unless otherwise stated in writing at the time of the donation, Brenda Crouch Ministries retains discretion and control over donated funds and property in accordance with its charitable purposes, governing documents, policies, and applicable law.

We use Google Analytics to understand how visitors find and interact with the Website.
Google Analytics may collect information such as:

• Device and browser information
• Approximate geographic location
• Traffic source
• Page views
• Website interactions
• Session statistics
• Session duration
• General usage and performance information

Google may use cookies, identifiers, or similar technologies to collect and process this information.
You may be able to limit Google Analytics by:

• Adjusting your browser’s cookie settings
• Using the Website’s cookie-preference tool, when available
• Using an appropriate analytics opt-out browser tool

Blocking analytics cookies should not prevent you from viewing the primary content of the Website, although certain features or preferences may function differently.

The Website may contain videos embedded from YouTube, a service operated by Google.
When a page containing an embedded YouTube player loads or when you interact with the player, YouTube or Google may collect or receive information such as:

• Your Internet Protocol address
• Browser type
• Device type and specifications
• Screen resolution
• Technical metadata
• Video playback and interaction information
• Referring webpage information
• Cookies or similar identifiers
• Information associated with your Google or YouTube account when you are signed in

Your use of an embedded YouTube player is subject to Google’s and YouTube’s applicable terms and privacy practices.

Brenda Crouch Ministries does not control how Google or YouTube processes information collected through their services.

Where technically practical, the Website may use YouTube’s privacy-enhanced embedding option. However, information may still be transmitted to YouTube when you interact with an embedded video.

Cookies are small data files placed on a computer, telephone, tablet, or other device when someone visits a website.
The Website and its service providers may use cookies, pixels, tags, local storage, and similar technologies to:

• Operate and secure the Website
• Remember visitor preferences
• Measure Website traffic
• Understand visitor interactions
• Provide embedded media
• Identify technical problems
• Evaluate communications
• Improve Website content and performance

Some technologies may be necessary for the Website to operate. Others, including certain analytics or embedded-media technologies, may be optional.

You may manage or delete cookies through your browser settings. Where required, the Website may provide a cookie consent or preference tool that allows you to accept or reject certain categories of cookies.
Disabling cookies may affect certain features, preferences, analytics, or embedded videos.

We may use personal information to:

• Operate, maintain, and improve the Website
• Receive and respond to prayer requests
• Provide ministry follow-up
• Review and coordinate event requests
• Process and administer donations
• Provide donation receipts and acknowledgments
• Manage subscriptions and email communications
• Send ministry news, devotionals, announcements, or fundraising communications
• Understand Website traffic and usage
• Improve our content, ministry outreach, and communications
• Protect the Website and our technology systems
• Detect and prevent fraud, misuse, security incidents, and unlawful activity
• Maintain ministry, donor, accounting, and administrative records
• Comply with applicable legal obligations
• Establish, exercise, or defend legal rights
• Fulfill another purpose disclosed when the information is collected

We will not intentionally use personal information for a materially different purpose without appropriate notice or consent when required.

We may disclose personal information in the following circumstances.
Authorized Ministry Leaders
Prayer requests may be accessed by authorized ministry leaders for prayer, response, and ministry follow-up.

Service Providers

We may provide information to organizations that perform services for us, including:

• Website developers and hosting providers
• Website-form providers
• Email providers such as Mailchimp
• Analytics providers such as Google
• Video providers such as YouTube
• Donation processors such as Tithe.ly
• Banks and financial institutions
• Accounting and bookkeeping providers
• Security and information-technology providers
• Attorneys, accountants, insurers, and other professional advisers

These providers may process information as necessary to perform their services and may also process information under their own legal obligations and privacy policies.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to a lawful governmental request
• Fulfill an applicable reporting obligation
• Protect the safety, rights, or property of the Ministry or another person
• Address a credible threat of serious harm
• Investigate fraud, security incidents, misuse, or unlawful activity
• Enforce applicable agreements or policies
• Establish, exercise, or defend legal rights

Organizational Changes

Information may be transferred as part of a merger, restructuring, consolidation, asset transfer, ministry reorganization, dissolution, or similar organizational event.

With Your Direction or Permission

We may disclose information when you direct us to do so, give us permission, or when the disclosure is clearly described at the time the information is collected.

Prayer requests and donor communications may contain sensitive personal information.
Please do not submit the following through a prayer request, general contact form, email, or booking form:

• Social Security numbers
• Complete medical records
• Health-insurance identification numbers
• Account passwords
• Complete bank-account information
• Credit- or debit-card information
• Card security codes
• Government identification documents
• Information that you are not authorized to provide

Financial payment information should be entered only on the authorized Tithe.ly payment page.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Prayer Requests

Prayer requests may be retained for the time reasonably necessary to:

• Pray for the request
• Respond to the person who submitted it
• Complete ministry follow-up
• Address an applicable safety or legal concern
• Maintain limited ministry records

Prayer requests that are no longer reasonably needed should be deleted, securely destroyed, or anonymized in accordance with the Ministry’s practices.

Donation Records

Donor and transaction information may be retained for longer periods when necessary to:

• Maintain tax, accounting, and financial records
• Provide donation acknowledgments
• Manage recurring donations
• Respond to donor questions
• Complete audits
• Prevent fraud
• Meet legal, insurance, or organizational requirements

Email Records

Subscriber information may be retained while you remain subscribed. Limited information may be retained after you unsubscribe to document and honor your request.

Our third-party providers may retain information according to their own retention policies and legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, loss, or destruction.
Access to prayer requests is restricted to authorized ministry leaders. Access to donor, subscriber, and administrative information is limited according to ministry responsibilities and operational needs.

However, no website, email transmission, payment system, storage system, or security measure can be guaranteed to be completely secure. You provide information through the Website at your own risk.

The Website is intended for a general audience and is not designed to collect personal information directly from children under 13.

We do not knowingly collect personal information online from a child under 13 without appropriate permission from a parent or legal guardian.

A parent or legal guardian who believes a child has submitted personal information through the Website may contact us using the contact information below. We will take reasonable steps to review and, when appropriate, delete the information.

Children and teenagers should not submit prayer requests containing private information about themselves or others without the knowledge of a parent or legal guardian.

Depending on where you live and the laws that apply, you may have the right to request that we:

• Confirm whether we maintain your personal information
• Provide access to certain personal information
• Correct inaccurate information
• Delete certain information
• Restrict or object to certain uses
• Provide a copy of certain information
• Withdraw consent when processing is based on consent
• Stop sending nonessential email communications

These rights may be subject to verification requirements, legal exceptions, record-retention obligations, and other limitations.

To make a privacy request, contact us at info@brendcrouch.com. Please provide enough information for us to identify the relevant records and understand your request.
We may need to verify your identity before fulfilling certain requests.

Some browsers provide a “Do Not Track” setting. Because there is not currently a single universally accepted standard governing responses to these signals, the Website may not respond to every Do Not Track signal.

You may still manage cookies and similar technologies through your browser settings and any cookie-preference tool available on the Website.

Brenda Crouch Ministries is based in the United States.

When you access the Website from another country, information may be transferred to, processed in, or stored in the United States or another country in which our service providers operate.

Privacy laws in those locations may differ from the laws in your country. Where required, we will take reasonable steps to handle personal information in accordance with applicable law.

The Website may link to services operated by third parties, including Tithe.ly, Mailchimp, Google, YouTube, and social-media platforms.

We do not control and are not responsible for the content, security, availability, or privacy practices of third-party websites and services.

When you leave our Website or interact with a third-party service, your activity is governed by that provider’s terms and privacy policy. We encourage you to review those policies before providing personal information.

We may update this Privacy Policy periodically to reflect changes in our Website, ministry practices, forms, service providers, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.
Material changes may also be communicated through the Website or by another appropriate method.

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be directed to:

Brenda Crouch Ministries, Inc.
Attn: Privacy
19431 Rue de Valore
Unit 27-A
Foothill Ranch, Ca. 92610

United States

Email: info@brendacrouch.com
Website: www.brendacrouch.com
Donation questions: info@brendacrouch.com